SYSTEM / Production Industrial distribution and logistics
DIA: Data Intelligence Assistant
Industrial distributor · 8 weeks
100%
Employees with data access
Seconds
Response time
5
Connected locations
Dual
Channel (chat + email)
Google GeminiFunction-callingAzure ADSQL Server
Context
The company operates with their ERP system across multiple locations in Spain and Europe. Business data access required someone to write SQL queries.
The challenge
- Every sales, inventory or client query required technical intervention
- Decision-making delays
- Sales reps had no autonomy to query their own data
The solution
DIA lets any employee ask in natural language: “What are the top 10 clients by purchases this month?” and get answers with charts and Excel attachments.
- Web chat in real time
- Email with charts and data attachments
- Multi-location with automatic currency conversion
- Admin panel with live AI model switching
Results
- Any employee accesses business information without technical knowledge
- Seconds-fast answers to questions that took hours
- Routine queries no longer require IT intervention
Business impact
| Aspect | Before | After |
|---|---|---|
| Data query | IT ticket → 24-48h wait | Natural language → seconds |
| Data access | 1-2 technical staff | 100% of employees |
| Response format | Manual Excel | Automatic charts + Excel |
| Coverage | Single location | 5 locations connected |
The technical bottleneck disappears. Commercial decisions that required days of waiting are now made in real time, with up-to-date data and no intermediaries.
Status: IN PRODUCTION